Return Policy

Returns & Refunds

We review return and refund requests individually. Product-specific eligibility, return instructions, and refund timing are confirmed after we review your order and the item involved.

Before sending anything back

Please contact team@viralvita.madethis.app with your order number and a short description of your request. Do not send an item back until you receive next-step instructions from our team.

What to include

• Your order number
• The product name
• A brief description of the issue or return request

Important note

This page describes the current request process and is not a guarantee of return eligibility or a refund. We will share the applicable next steps after reviewing your request.